Étienne Charbonneau


Étienne Charbonneau is the Canada Research Chair in Comparative Public Management at École nationale d’administration publique, Montreal, Canada. His research focuses on citizen satisfaction and accountability. Some of his current research projects have to do with public support for surveillance. Recent publications include Citizens Respond to Outputs, Outcomes, and Costs: A Survey Experiment about an HIV/AIDS and Process Tracing in Public Administration: The Implications of Practitioner Insights for Methods of Inquiry.